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Abstract

Conservation of Resources Theory (COR) argues that both psychological and external factors serve as resources to buffer the effects of stress, which in turn influence people’s perception of their work environments. Risk and Resilience Theory (RRT) posits that external factors which provide resources to buffer stress are accessing social support, having positive relationships, and engaging in restorative activities provides resilient people use to buffer stress are. By integrating COR and RRT, this study seeks to understand how employees’ levels of resilience and stress interact to influence external resources and, in turn, perception of their job characteristics. Using secondary data, this pilot study examines if psychologically resilient people report greater levels of external resources under stress; and whether external resources mediate the relationship between resilience’s interaction with stress and perceptions of three job characteristics: job autonomy, use of skills and knowledge at work, and job demand. Findings suggest that resilient employees do perceive more positive interpersonal connections, but external resources do not buffer the effects of stress concerning undesirable perceptions of job characteristics.

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