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Abstract

J. Murrey Atkins Library supports teaching and research at the University of North Carolina at Charlotte, a public research university serving nearly 30,000 students, forty-one percent of whom come from underrepresented and underserved backgrounds. Its resources are accessible to users through the catalog, a digital collections repository, an institutional repository, and ArchivesSpace, all of which are tightly integrated, but use different metadata standards and search interfaces. Evaluating the metadata in these systems through a diversity, equity, inclusion, and accessibility (DEIA) lens became a top priority when the library began preparing a ten-year strategic plan with diversity and inclusion as core values. In 2021, Atkins Library assembled the DEIA Descriptive Practices Working Group to devise remediation strategies and recommendations for inclusive description in metadata workflows. Group members included librarians and technical staff from across the library, including Special Collections and University Archives, Collection Services, Public Services, Digital Scholarship and Innovation, and Administration. The group immediately confronted a serious dilemma: how to craft a metadata reparation strategy broad enough to address significant problems in several systems with different metadata needs and practices, all managed by staff from different units. The problem seemed insurmountable until the group decided to forgo a single comprehensive approach in favor of smaller pilot projects focused on tightly defined metadata issues. Smaller scale, iterative projects have proven to be a viable approach to remediation efforts, generating impactful results and learning opportunities while laying the groundwork for more far-reaching approaches down the road.

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