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Abstract
The facilities management industry witnessed substantial growth over the years, leading to a notable increase in professionals with various skills necessary for filling entry-level and senior executive roles. It became crucial to identify, acquire, and retain these skills from these professionals. This research aimed to assess the different personality profiles needed for transitioning between entry-level and senior executive managers within the facility management sector. The study utilized a framework incorporating various assessments, including the HEXACO personality inventory, Emotional Intelligence assessments, and Q-DiSC behavioral diagnostics, to identify and comprehend the personality traits and unique characteristics distinguishing facilities professionals. Surveys were distributed to facility management professionals across the United States. The findings were analyzed and contextualized to address the industry's specific needs and dynamics. The research revealed that entry-level facility managers exhibited higher fearfulness and emotionality traits, while senior executive facility managers showed higher fairness, liveliness, agreeableness, diligence, prudence, relationship management, and overall emotional intelligence. Furthermore, significant differences were identified among facility managers in different demographics such as age, institution, job functions, and educational levels. These findings contributed to a deeper understanding of the diverse traits displayed by facility managers and offered practical insights for improving team dynamics and optimizing managerial effectiveness in the field.