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Abstract

Violence de-escalation has received significant attention in recent years; however, little research has been conducted to assess the effectiveness of the topic’s associated techniques. The current study surveyed over 56 officers in the Concord (NC) Police Department regarding their perceptions of de-escalation techniques, including their importance, frequency of use, and effectiveness as they relate to resolving potentially violent encounters. Eleven follow-up interviews were conducted to further explore the perceptions of officers outside of the limited responses found within the survey. Aside from examining perceptions overall, we sought to assess differences in officer responses across various demographic variables. Overall, findings suggest that officers’ views do not shift based on prior training history. However, the age of an officer was correlated with differences in how officers view the effectiveness and frequency of use of de-escalation techniques. Officers believe de-escalation is inherently valuable, although the makeup and characteristics of a suspect can directly influence effectiveness. The article concludes with a discussion of policy related to the more prominent topic of police de-escalation.

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