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Abstract

Prior research shows the value of cultural strength in an organization and how that canfoster job satisfaction, leading to a greater likelihood of retention and employee commitment. Since the onset of the pandemic in 2020 and the sudden shift to remote work for many professional workers, we lack evidence about whether the value of culture in an organization remains as strong and how its effects may be influenced by the introduction of remote collaboration. Understanding these changes will only continue to increase in importance as organizations evolve in their approach to remote or hybrid work. This study shows the value of team culture at a micro level and organizational culture at a macro level for employee commitment when collaborating remotely. Data are from two internal engagement surveys of employees done in 2020 and 2022 at a mid- sized software development company, that went fully remote in 2020 during the pandemic and chose to allow employees to continue to work remote even when the office reopened. The findings show that even when mediating and control variables are introduced, organizational culture continues to matter for commitment; however, when the majority of employees are working remote, the effect of team culture increases significantly and plays a much larger role in employee commitment.

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