To improve patient outcomes, there is an increased emphasis on patient-centeredness and effective communication among the patient and healthcare team. Patients complete the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) ...
Nurses working on medical-surgical units are often responders to situations of acute patient deterioration and must be ready to act and implement life-saving interventions (Buckley & Gordon, 2011). Training programs that incorporate high-fidelity ...