This dissertation presents a novel data-driven approach to solve the problem of improving customer loyalty and customer retention. The data mining concepts of action rules and meta actions are used to extract actionable knowledge from customer sur...
The art market is a large and growing part of the global economy. However, uncertainty about prices, which can be problematic for many shareholders, can inhibit the growth of this market. This work discusses methods for the development of a knowle...
In recent years, the internet has become faster, computer storage has become larger, data collected by organizations as well as web and social media has grown tremendously. Data Mining tools require adaptations to cope with analyzing massive amoun...