Search results
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Title
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Affect Control Theory and Gendered Occupations
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Author
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Barry, Leanne
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Date Created
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2018
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Subjects--Topical
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Sociology, Social psychology
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Description
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Gender is widely considered to be a major contributing factor in workplace inequality. This is largely due to the gendering of occupations by labelling certain jobs as more appropriate for one gender than the other. In this paper, I examine gender...
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Title
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Men and Women Flight Attendants' Perceptions of Customer Interaction Quality
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Author
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Rafan, Chelsea
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Date Created
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2023
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Subjects--Topical
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Sociology
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Description
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A key component of jobs in the service industry is customer service, where the success of jobs are dependent on the success of the service and interaction. More specifically, flight attendants have been a part of the service industry for a signifi...
