Search results
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Title
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Hierarchically Structured Recommender System for Improving NPS
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Author
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Kuang, Jieyan
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Date Created
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2016
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Subjects--Topical
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Computer science, Information technology
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Description
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Net Promoter System (NPS) is well known as an evaluation measure of the growth engine of big companies in the business area. The ultimate goal of my research is to build an action rules and meta-actions based recommender system for improving NPS s...
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Title
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Recommender System for Improving Churn Rate
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Author
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Duan, Yuehua
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Date Created
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2022
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Subjects--Topical
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Computer science
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Description
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Customer churn leads to higher customer acquisition cost, lower volume of service consumption and reduced product purchase. Reducing the outflow of the customers by 5% can double the profit of a typical company. Therefore, it is of significant value ...