Search results
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Title
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Claims returned process : using our values to improve the service
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Author
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Boardman, Erika, Norton, Derek R., Miller, Ryan J.
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Date Created
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2019
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Subjects--Topical
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Library science, Academic libraries, Library circulation and loans
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Description
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Through collaboration among Collections Maintenance, Circulation, and Technology and Digital Strategies, an online Claims Returned Form was established and has drastically improved the process for claims returned items. Featuring a unique API comp...
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Title
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Visualizing COUNTER metrics with SUSHI : exploring Alma Analytics for e-resource evaluation
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Author
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Boardman, Erika
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Subjects--Topical
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Library science, Academic libraries, Electronic information resources, Academic libraries--Statistics
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Description
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Electronic resources are more frequently acquired for library collections, and the need to obtain and analyze e-resource usage data for collection decisions is a key component to the day-to-day work for e-resource librarians. The ability to effect...
