This dissertation presents a novel data-driven approach to solve the problem of improving customer loyalty and customer retention. The data mining concepts of action rules and meta actions are used to extract actionable knowledge from customer sur...
Historically, most virtual human character research focuses on realism/emotions, interaction with humans, and discourse. The majority of the spatial positioning of characters has focused on one-on-one conversations with humans or placing virtual c...
Online social media often mirrors the social phenomenon of "Chinese Whispers" where information mutates during dissemination.Many a time, Twitter and Facebook in conjunction with smaller "fringe" communities like Gab.ai, often echo perspectives to...