Search results
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Title
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Process mapping as an academic library tool : five steps to improve your workflow
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Author
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Ornat Bitting, Natalie, Moorefield, Renee K.
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Subjects--Topical
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Academic libraries, Reengineering (Management)
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Description
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The academic library is a complex organization whose staff executes numerous processes each day to deliver materials and services in a timely manner to patrons. A process where tasks, information, or documents are passed from one participant to th...
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Title
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Process mapping for assessment and collaboration in libraries
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Author
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Ornat Bitting, Natalie
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Date Created
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2018
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Subjects--Topical
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Academic libraries, Reengineering (Management)
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Description
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Commonly used in the business world, process mapping is the practice of gathering information on a specific workflow and diagramming it visually, usually in the form of a flowchart. This visual can than be analyzed for process improvement. Besides...
