Search results
-
-
Title
-
TOWARD SYSTEMATIC DESIGN OF KNOWLEDGE-INTENSIVE SERVICE DELIVERY NETWORKS
-
Author
-
Dong, Su
-
Date Created
-
2011
-
Subjects--Topical
-
Management, Social structure, Information technology
-
Description
-
Effective management of IT-enabled services is becoming increasingly important. These services are often delivered by networks of knowledge workers who constitute Knowledge Intensive Service Delivery Networks (KISDN). This dissertation contributes...