Search results
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Title
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Men and Women Flight Attendants' Perceptions of Customer Interaction Quality
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Author
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Rafan, Chelsea
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Date Created
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2023
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Subjects--Topical
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Sociology
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Description
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A key component of jobs in the service industry is customer service, where the success of jobs are dependent on the success of the service and interaction. More specifically, flight attendants have been a part of the service industry for a signifi...