PROMOTING EMPLOYEE ENGAGEMENT THROUGH MANAGERS' STRATEGIC USE OF MEETINGS

1 online resource (111 pages) : PDF

2010

University of North Carolina at Charlotte

Employee engagement is a positive, fulfilling, work-related state of mind that researchers suggest is characterized by vigor, dedication, and absorption in work activities. Employee engagement is heavily marketed by HR consultants and recently received increased interest among academics. In work meetings, managers in organizations may have the opportunity to inspire and engage their employees. Specifically, the study's aim was to test and further substantiate the efficacy of Kahn's theory of psychological engagement by providing a look at an organizational context where employee engagement is developed, the meeting. The findings provide tentative support that the psychological conditions for engagement mediate the relationship between managers' strategic use of meetings (e.g. encouragement of participation in decision making, freedom of speech, justice/fairness, etc.) and overall employee engagement. The practical and theoretical significance of these findings are discussed.

doctoral dissertations

Communication
Psychology, Industrial
Business

Ph.D.

Organizational Science

Rogelberg, Steven

Pugh, Douglas
Scott, Cliff
Beck, Tammy

Thesis (Ph.D.)--University of North Carolina at Charlotte, 2010.

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Allen_uncc_0694D_10143

http://hdl.handle.net/20.500.13093/etd:847