External Resources: Do Resilient Employees Use of External Resources Influence Perceptions of Their Job?

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Clayton, E. (2019). External Resources: Do Resilient Employees Use of External Resources Influence Perceptions of Their Job?. Unc Charlotte Electronic Theses And Dissertations.
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Abstract

Conservation of Resources Theory (COR) argues that both psychological and external factors serve as resources to buffer the effects of stress, which in turn influence people’s perception of their work environments. Risk and Resilience Theory (RRT) posits that external factors which provide resources to buffer stress are accessing social support, having positive relationships, and engaging in restorative activities provides resilient people use to buffer stress are. By integrating COR and RRT, this study seeks to understand how employees’ levels of resilience and stress interact to influence external resources and, in turn, perception of their job characteristics. Using secondary data, this pilot study examines if psychologically resilient people report greater levels of external resources under stress; and whether external resources mediate the relationship between resilience’s interaction with stress and perceptions of three job characteristics: job autonomy, use of skills and knowledge at work, and job demand. Findings suggest that resilient employees do perceive more positive interpersonal connections, but external resources do not buffer the effects of stress concerning undesirable perceptions of job characteristics.

Details
Author

Clayton, Elizabeth

Title

External Resources: Do Resilient Employees Use of External Resources Influence Perceptions of Their Job?

Physical Description

1 online resource (52 pages) : PDF

Date

2019

Degree Granting Institution

University of North Carolina at Charlotte

Abstract

Conservation of Resources Theory (COR) argues that both psychological and external factors serve as resources to buffer the effects of stress, which in turn influence people’s perception of their work environments. Risk and Resilience Theory (RRT) posits that external factors which provide resources to buffer stress are accessing social support, having positive relationships, and engaging in restorative activities provides resilient people use to buffer stress are. By integrating COR and RRT, this study seeks to understand how employees’ levels of resilience and stress interact to influence external resources and, in turn, perception of their job characteristics. Using secondary data, this pilot study examines if psychologically resilient people report greater levels of external resources under stress; and whether external resources mediate the relationship between resilience’s interaction with stress and perceptions of three job characteristics: job autonomy, use of skills and knowledge at work, and job demand. Findings suggest that resilient employees do perceive more positive interpersonal connections, but external resources do not buffer the effects of stress concerning undesirable perceptions of job characteristics.

Genre

masters theses

Subjects--Topics

Organizational behavior

Degree

M.A.

Keywords

Conservation of Resources
Positive Relationships
Resilience
Restorative Activities
Social Support
Stress

Subject Area

Psychology Industrial/Organizational

Advisor(s)

Bochantin, Dr. Jaime
Heggestad, Dr. Eric

Committee Members

Canevello, Dr. Amy

Degree Note

Thesis (M.A.)--University of North Carolina at Charlotte, 2019.

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Rights Holder Information

Copyright is held by the author unless otherwise indicated.

Identifier

Clayton_uncc_0694N_12059

Permalink

http://hdl.handle.net/20.500.13093/etd:2494